Millions of households getting discounted water bills – find out if you’re one of them

Hundreds of thousands of households getting discounted water payments – discover out in the event you’re considered one of them

Hundreds of thousands of households will get reductions on their water payments subsequent yr.

It comes after water regulator Ofwat confirmed a dozen suppliers must pay it again practically £150m. payer.

Water companies have been told by regulators to return cash after failures


Water firms have been informed by regulators to return money after failuresCredit score: Getty

cash is being returnedokay Offered to shoppers after the corporate misses a key efficiency goal.

Thames Water and Southern Water had the best returns – £50m and £30m respectively – as they had been discovered to be the worst performing suppliers.

This Discount Will probably be utilized within the type of a decrease invoice from subsequent yr, relatively than a direct lump sum fee.

water bill Rising yearly from April annually, the low cost can be included in payments for 2023/24.

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The precise quantity of the low cost will depend upon what number of clients every firm has, and the way a lot payments rise or fall subsequent yr.

This will likely rely in your specific water utility and plenty of elements on the time, together with inflation.

Regulators police suppliers and penalize firms in the event that they fail to satisfy some targets.

Ofwat boss David Black stated: “Too many water firms are failing to ship to their clients.

“The worst performers, Thames Water and Southern Water, have constantly fallen in need of our and our clients’ expectations.

“They should take quick motion to enhance efficiency and rebuild belief with these they serve.

“We’ll proceed to carry firms accountable for his or her efficiency and we’ll guarantee they elevate their sport.”

Within the 2021/22 monetary yr, the businesses missed targets for water therapy plant compliance, air pollution incidents and inside sewer flooding.

Listed below are the 12 water firms who’ve been informed to scale back their payments – and the overall they need to pay again.

  • Affinity Water – £800,000
  • Anglian Water – £8.5 million
  • Welsh Water – £8m
  • Seven Dee – £400,000
  • Northumbrian Water – £3.6 million
  • SES Water – £300,000
  • South East Water – £2.9m
  • South West Water – £13.3m
  • Southern Water – £28.3m
  • Thames Water – £51m
  • Wessex Water – £2.6m
  • Yorkshire Water – £15.2m

These suppliers cowl many of the provide in England and Wales.

However different firms that exceed their targets will be capable to recoup extra money from clients.

Which means their clients might see their payments go up. They embrace the next:

  • bristol water
  • portsmouth water
  • Severn Trent
  • South Workers Water
  • united utilities

Mike Keil, senior director of coverage, analysis and campaigns on the Customers’ Council of Water, beforehand informed The Solar: “The dimensions of those penalties displays the extent to which too many water firms have did not ship on the guarantees they’ve made to their clients and it’s proper that households are reimbursed. of.

“It will assist guarantee some clients do not see their water payments rise as anticipated subsequent April, but it surely will not be sufficient to melt the blow for the one in 10 households who already say they can not afford their water payments.”

composite common water bill That works out to £419 every year.

however there are various methods to lower your bills – We clarify how.

How one can Decrease Your Water Invoice

Sadly, you are caught together with your native water supplier – you may’t transfer the corporate like you may with different providers.

However there are nonetheless methods to economize in your invoice.

Switching to a water meter will help some individuals avoid wasting additional money.

one Mom’s water bill more than halved When you get your electrical energy meter – saving over £200 a yr.

Clearly, in the event you do use plenty of water, there is not any level in having a meter as a result of your payments might go up.

The Water Shopper Council supplies a Free Water Meter Calculator That can let you know if it can save you cash by putting in a water meter.

For instance, if in case you have a big household with extra individuals than bedrooms, or simply use water-intensive home equipment like washing machines or dishwashers, a flat charge can be higher for you.

In response to Uswitch you Can reduce energy bills by £70 And scale back water payments by lowering wash time.

let the water circulation while you brush your teeth Octopus says it may well add £60 a yr to your invoice.

The identical goes for laundry dishes, remember to flip off the faucet, similar to washing within the sink, depart the faucet operating Will add £25 to your annual bill.

Many water firms supply free water-saving gadgets that may additionally scale back your invoice.

Contact your provider or examine

You may also get assist paying your water invoice.

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Water firms supply a variety of help to struggling households, together with by way of WaterSure Program.

To qualify for the scheme, you might want to have a water meter put in and show that you just use plenty of water.


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